Nabu88 Privacy Policy

01 Introduction

This Privacy Policy applies to all users of the Nabu88 platform, accessible at nabu88.vip. When we refer to "Nabu88", "we", "us" or "our" in this document, we mean the platform and its operating team. When we say "you" or "your", we mean any registered or unregistered visitor using the website.

By registering an account on Nabu88, making a deposit or using any feature of the platform, you acknowledge that you have read this Privacy Policy and understand how your data will be handled. This policy should be read alongside our Terms and Conditions, which govern your use of the platform generally.

If you have questions about how your data is handled that are not answered here, you can contact our support team through the contact details in your registered account portal.

02 Data We Collect

Nabu88 collects personal data in two main ways: information you provide directly, and information generated automatically through your use of the platform.

Information You Provide

• Full name and date of birth (required at registration and for KYC verification)
• Email address and mobile phone number
• CNIC number (for identity verification)
• Payment account details — JazzCash number, Easypaisa number, bank account number, or card details as applicable
• Any information provided to customer support during chat or email exchanges

Information Generated Automatically

• Device type, operating system, browser version and screen resolution
• IP address and approximate geographic location derived from it
• Session activity — pages visited, time spent, games played, bets placed, deposit and withdrawal history
• Login timestamps and frequency of access
• Cookie data and session tokens (see Section 06)

03 Why We Collect Your Data

Each category of data serves a specific operational purpose. Nabu88 does not collect data speculatively. Here is why we collect and use the information we hold:

• Account creation and management: Your name, email, phone number and password are needed to create and manage your account, authenticate your login and enable account recovery.
• Identity verification (KYC): CNIC details and date of birth are required to verify that you are 18 or older and are who you say you are before withdrawals are processed. This is standard practice for online gaming platforms.
• Processing deposits and withdrawals: Payment account details are necessary to credit your balance and process withdrawals to your JazzCash, Easypaisa, Raast or bank account in PKR.
• Platform security and fraud prevention: IP address, device data and session activity are used to detect unusual login patterns, potential account takeovers, and suspected fraudulent transactions.
• Responsible gaming monitoring: Session activity and deposit frequency data are used to identify patterns that may indicate a player needs support, in line with responsible gaming commitments.
• Customer support: Communication records are kept to provide consistent support and resolve disputes accurately.
• Platform improvement: Aggregated, anonymised usage data helps us understand which games and features are most used and where the platform experience can be improved.
• Marketing communications (where opted in): Where you have agreed to receive promotional messages, your email or phone number may be used to send relevant offers. You can opt out at any time.

04 Sharing Your Data

Nabu88 does not sell personal data. We share data with third parties only where it is necessary to operate the platform or comply with legal obligations. The categories of parties who may receive limited data are:

Payment Processors

When you make a deposit or request a withdrawal, your payment details and transaction amount are shared with the relevant payment processor — JazzCash, Easypaisa, Raast, your bank or card network. These processors operate under their own privacy and security standards and receive only what they need to complete the transaction.

Game Providers

Live casino and slot games are delivered by third-party studios (such as Evolution, Pragmatic Play and Ezugi). These providers may receive a session token and anonymised player identifier to manage the game session. They do not receive your name, CNIC, payment details or contact information.

Platform Infrastructure Providers

Hosting, security and technical infrastructure services may be provided by third-party vendors who process data solely to support the operation of the platform. These providers are contractually restricted from using your data for any other purpose.

Legal and Regulatory Requirements

If required by a valid legal process or obligation, Nabu88 may disclose relevant data to the appropriate authorities. We will not disclose more than is legally required in any such situation.

05 Payment Data and Financial Security

All deposits and withdrawals on Nabu88 are processed in PKR through established payment channels. The platform takes the security of financial data seriously:

• Nabu88 does not store full debit or credit card numbers on its servers. Card transactions are tokenised and processed by PCI-compliant payment gateways.
• Mobile wallet numbers (JazzCash and Easypaisa) are stored in encrypted form and used only to route your withdrawals correctly.
• Bank account details provided for Raast or bank transfer withdrawals are stored securely and not accessible to platform staff outside of the verification and withdrawal processing team.
• Transaction records — amounts, timestamps, channels used — are retained for account history and dispute resolution purposes as described in Section 07.

06 Cookies and Tracking

Nabu88 uses cookies and similar technologies to keep the platform working correctly and to improve your experience. Here is what we use and why:

Essential Cookies

These are required for the platform to function. They manage your login session, keep you authenticated between pages, and ensure secure transactions. Without these cookies, the platform cannot operate.

Functional Cookies

These remember your preferences — such as language settings and last-visited sections — so you do not have to reset them each time you log in.

Analytics Cookies

We may use anonymised analytics to understand overall usage patterns — which sections of the platform are visited most, where users drop off, and how pages perform on different devices. This data is aggregated and cannot be used to identify individual users.

Managing Cookies

You can manage or disable cookies through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the platform normally. Disabling analytics cookies will not affect your game access or account functionality.

07 How Long We Keep Your Data

Nabu88 retains personal data only for as long as it is needed for the purpose it was collected, or as required by operational and legal obligations:

• Active account data is held for the duration of your account's existence on the platform.
• Transaction and financial records are retained for a minimum of five years from the date of the transaction, in line with standard financial record-keeping practice.
• KYC verification documents are retained for the period your account is active and for a reasonable period following account closure, where required for audit purposes.
• Customer support communications are retained for up to two years from the date of the last exchange, to enable consistent support and dispute resolution.
• Marketing consent records are retained until you withdraw consent, after which your details are removed from all marketing lists.

After the applicable retention period has passed, data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

08 How We Protect Your Data

Nabu88 implements technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These include:

• Encryption of data in transit using TLS (Transport Layer Security) for all connections to the platform.
• Encryption of sensitive data at rest, including payment account details and identity documents.
• Access controls ensuring that staff can only access the data they need for their role.
• Regular security reviews of platform infrastructure and third-party integrations.
• Session timeout mechanisms that log you out after a period of inactivity to reduce the risk of unauthorised access on shared devices.

While Nabu88 takes data security seriously, no system is entirely immune to risk. In the unlikely event of a data breach that affects your personal data, we will notify affected users and take remedial action in line with responsible data handling practice.

You play an important role in your own account security. Using a strong, unique password and logging out after each session — especially on shared or public devices — significantly reduces the risk of unauthorised account access.

09 Your Privacy Rights

As a Nabu88 user, you have the following rights in relation to your personal data. These can be exercised by contacting support through your registered account portal.

10 Children and Minors

Nabu88 is strictly an adult platform. No person under the age of 18 may register an account, make a deposit or access any gaming feature on the platform.

Nabu88 does not knowingly collect personal data from anyone under 18. If we become aware that an account has been registered by a minor, or that personal data of a minor has been submitted, that account will be closed immediately and any data held will be deleted as soon as practically possible.

If you believe a minor may have accessed the platform using your account or another person's credentials, please report it to support immediately so the account can be reviewed and secured.

11 Updates to This Privacy Policy

Nabu88 may update this Privacy Policy from time to time to reflect changes in how the platform operates, the services offered, or applicable legal requirements. The "Last Updated" date at the top of this page shows when changes were most recently made.

Where changes are significant — for example, a change to what data is collected or a new category of third-party sharing — we will notify registered users via email or a prominent notice on the platform before the changes take effect.

Continued use of Nabu88 after any update to this policy constitutes your acknowledgement of the revised version. If you disagree with an update, you may close your account before the changes take effect.

12 Contact Us About Privacy

If you have a question about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your information has been handled, please contact the Nabu88 support team through your registered account portal.

When submitting a data rights request, please include your registered email address or account username so we can locate your account and respond accurately. We aim to respond to all privacy-related requests within a reasonable timeframe.